Support
From XtConcordia
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Search/browse documentation
We are glad to help you out with problems concerning XtConcordia. You can search this website at the left for a solution to your problem or browse the following pages:
- FAQ : General frequently asked questions
- Documentation : User and administration guide
- Developers : xtConcordia internals for developers
Getting in touch with us
If you can't find the answer or no documentation is available describing your problem, you should make use of the trackers on the SourceForge.net website. This is the only way in getting official support on XtConcordia. Requests send directly to one of our developers will be discarded too.
Why using trackers ?
Using the SourceForge.net trackers gives us and you the advantage to easily follow up every request and assign them to a specific XtConcordia developer to resolv the problem. You can also search the available tracker items to find a solution for your problem.
Available trackers
Before you can submit a new tracker item, you should register at the SourceForge.net website !
- Support requests (http://sourceforge.net/tracker/?group_id=147208&atid=767181) The only way to get in touch with us for offical support.
- Bugs (http://sourceforge.net/tracker/?group_id=147208&atid=767180) Use this tracker if you found a bug. Don't forget to post a decent descripion so we can reproduce the problem and fix it.
- Patches (http://sourceforge.net/tracker/?group_id=147208&atid=767182) If you are capable of fixing some bugs yourself, this is the place to post your diffs.
Mailinglists
For now 4 mailinglists are provided where all additions and changes to tracker items are stored. If you are an XtConcordia user, we adives you to subscribe at least to the bug tracker mailinglist.
concordia-general@lists.sourceforge.net
Our general mailing list to inform you about new file releases and news about xtConcordia.
- Subscribe (http://lists.sourceforge.net/lists/listinfo/concordia-general)
- Browse archive (http://)
concordia-trk-support@lists.sourceforge.net
Contains all posts/changes to the support tracker.
- Subscribe (http://lists.sourceforge.net/lists/listinfo/concordia-trk-support)
- Browse archive (http://)
concordia-trk-bugs@lists.sourceforge.net
Contains all posts/changes to the bug tracker.
- Subscribe (http://lists.sourceforge.net/lists/listinfo/concordia-trk-bugs)
- Browse archive (http://)
concordia-trk-patches@lists.sourceforge.net
Contains all posts/changes to the patch tracker.
- Subscribe (http://lists.sourceforge.net/lists/listinfo/concordia-trk-patches)
- Browse archive (http://)
